Tagged with " customer service"

Real Takeaways in Customer Service

Last week, I dealt with a phone company, an insurance provider, and a doctor’s office. My experiences with all of [...]

Oct 3, 2010

I’ve seen a lot of people – and businesses – jump into social media well before they’re ready. Instead of [...]

Aug 22, 2010

One of the most difficult parts of blogging is actually getting started. You might ask yourself, “What do I have [...]

Mar 16, 2010

This past week has been pretty crazy, especially when it comes to keeping on top of school, work and everything [...]

Feb 8, 2009

I'm a SEO Team Leader and freelance writer from Northeastern Pennsylvania.

I tell stories for a living.

Also, I love to bake cupcakes.